Customer Service

• Pick up & Delivery of products with 30 miles of our location
• Evaluation of client for specialized products
• Follow-up with physicians (progress and compliance)
• Product and technology training for physicians and therapists
• Loaner products while client's product is in for service
• Labor to build or assemble and test sophisticated mobility equipment
• Accepting assignment
  • accepting full payment at the “maximum allowable charge” rate
  • Billing of primary or secondary payer sources
  • Rework of denied claims

Our Goal

To provide personal service to its clients through out the buying process - from the initial contact to delivery and onto the warranty and maintenance phase. Courtesy and Respect will be standard for all customers.